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Enforcment of fee schedule

PostPosted: Thu Oct 15, 2009 4:13 pm
by dslug
Does anyone know how to collect on a Fee schedule, i sent a letter to E,ON with a fee schedule as part of an ongoing tennis match over ficticious arrears (long story) which i have now invoiced them for giving them 21 days to pay, i dont expect them too, so where do i go from here,( when the time limit too pay is up).

Re: Enforcment of fee schedule

PostPosted: Thu Oct 15, 2009 4:31 pm
by kevin
Do as they do, send them a "payment overdue" notice, coupled with a threatening letter (DCA or Legal proceedings). then a "Final Demand" notice, then legal proceedings...take them to court

Re: Enforcment of fee schedule

PostPosted: Thu Oct 15, 2009 8:43 pm
by dslug
Thanks, obvious really, ill post results when things start to happen. I have done a similar thing with mercers (DCA) you know taking names and phone call times let the cost go up and up then invoiced them for in the region of 200,000, funnily enough no contact for about a month then out of the blue another DCA has taken over , or has it, in the small print they turn out to be part of mercers which as you probably know is barclaycards in house DCA, will they ever learn.

Re: Enforcment of fee schedule

PostPosted: Fri Oct 16, 2009 7:13 am
by kevin
so report them to the office of fair trading for breach of their code of guidance



This includes:

Using more than one collection company at the same time or not telling you when your debt has been passed to another company

have you disputed the debt?

Ignoring disputes about whether you owe the money


Examples include:

Refusing to freeze action if you dispute the debt.

find the complaint form here

Re: Enforcment of fee schedule

PostPosted: Fri Oct 16, 2009 1:13 pm
by dslug
Had not thought of that route,thanks ill give it a try when the time comes. Yes i have disputed the debt on the grounds that my contract with them was to have gas and electric supplyed too my property for a fixed fee per month, then all of a sudden they wop a 76% increase on because of the meter readings, which goes against what i signed up for, rang them too express my displeasure only to hit the call centre doldrums,call ended with me saying im not prepared to change the contract, so i wrote to them suggesting that they are in breach of contract { cant remember how i signed up really, think it was a doorstep cold call and the fixed rate wasthe reason i took it up}and explained that i was happy as things are if they want too change things we could negotiate, their reply was basically a statment of account. Next i get a letter saying my direct debit payment has been changed too zero pounds per month, very strange, so thats what im paying at the moment, since then ive had two more letters with varying arrears ammounts . stay tuned for the next installment.

Re: Enforcment of fee schedule

PostPosted: Mon May 02, 2016 5:16 am
by cammie
Although it is 6 year old post and I am highlighting this matter today because, I also faced similar situation last month. I talked to E.on customer service here, they heard me with patience and transferred my call to the concerned official. After hearing me my matter was solved within 2 days.

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